FREQUENTLY ASKED QUESTIONS

General Questions

What are your office hours and location?

Office Hours
Monday 8:30 AM – 5:30 PM
Tuesday 8:30 AM – 5:30 PM
Wednesday 8:30 AM – 5:30 PM
Thursday 1:00 PM – 7:00 PM
Friday 8:30 AM – 5:00 PM
Saturday & Sunday Closed

Located In front of the Sun Auto Sports Complex

Cypress Family Eyecare
16700 House Hahl Road, Building 7

Cypress, Texas 77433 (MAP)

How long will it take to get an appointment?

Your eye health is important to us and we will usually be able to schedule your appointment within a couple of days. If you have an emergency, we will always see you on the same day.

What insurance plans do you accept? Do you offer discounts for those patients that are private pay (without insurance?)

We accept most major insurance plans, including the following:  AetnaBCBS, Benefit Planners – UMR, ChampvaCignaGreat West, Guardian, Medicare, Metlife, PHCSTriCare PPOUnicareUnited HealthcareVSP.

Don’t see your insurance company? Don’t worry!

We offer a courtesy discount for the non-participating insurance plans:

  • Aetna Vision
  • UHC Vision
  • Spectera
  • Humana
  • Davis Vision
  • Eyemed
  • Blue View

Please call 281-550-4141 to see if we accept your insurance. We would be happy to assist you.

How long will I have to wait for my glasses or contacts?

With our in-house lab, we can often create glasses the same day. However, special lens orders will usually take about one week. Our contact lens patients will receive one free trial pair of lenses and orders will usually be shipped within 3-4 days.

Do you have a wide selection of frames for me to try on?

We have hundreds of frames from which to choose. Additionally, our frames are updated frequently, so you can be sure that your frames will represent the latest eyewear trends. Come see for yourself!

Adult Eye Care

Do I really need my eyes checked every year?

Yes, we do recommend having your eyes checked annually. During our comprehensive exam, not only will your vision be tested, but we will screen for eye conditions such as glaucoma, macular degeneration, and cataracts. Additionally, Dr. Oevermann will look for indications within the eye of high blood pressure, diabetes and cancer. As you can see, yearly exams are critical in maintaining eye health and can even assist with discovering other health conditions. Even those with 20/20 vision can benefit from an annual eye exam.

If I only want glasses, couldn’t I just go to a discount retailer like Target or Walmart?

At Cypress Family Eyecare, we take pride in our examinations and customer service. We may not be the least expensive, but the value gained from our services cannot be beat.  If you ever have any issues with your glasses or contact lenses, we are just a phone call away and would be happy to help you.  We will work hard to make sure that you are completely satisfied!

How do I know if I have pink eye?

Many eye conditions can have symptoms similar to pink eye (conjunctivitis) – red, irritated eye. Determining if you have pink eye is best decided at the doctor’s office. As a trained professional, Dr. Oevermann can determine if you have pink eye or another eye condition. Treatment varies for treatment of pink eye versus other eye conditions. Since bacterial conjunctivitis can be highly contagious, it is important to see Dr. Oevermann as quickly as possible to begin proper treatment.

Should I see Dr. Oevermann if I keep getting headaches?

Reoccurring headaches can be the result of a number of conditions. Often, they can simply be the result of an incorrect or uncorrected vision prescription. Unfortunately, they can also signal a vision-threatening or even life-threatening condition. If you are experiencing frequent headaches, schedule an appointment with Dr. Oevermann or your primary care provider right away.

I am getting older. What eye or vision issues should I be concerned with?

If you are over 40, you have probably noticed that your eyes have changed. Presbyopia is the normal, age-related loss of near focusing ability. This usually becomes a problem in our 40s and requires new vision correction options: reading glasses, progressive lenses, bifocals and trifocals, multifocal contact lenses, multifocal eyeglasses, etc. Some age-related eye changes are normal. However, some changes may signal a disease like macular degeneration, glaucoma, or cataracts. It is important to maintain a regular eye exam schedule so that Dr. Oevermann can help to ensure your eyes remain healthy.

Pediatric Eye Care

When should I bring my child in for an eye exam?

As per the American Optometric Association (AOA), infants should have their first comprehensive eye exam at six months of age. After that time, children should have routine eye exams at age 3 and then just before they enter kindergarten or first grade. If no vision problems are detected, the AOA recommends an eye exam every two years. If correction is required, an eye exam should be performed annually.

My child just passed her school vision screening. Should I bring her in for an exam?

Yes! School vision screenings are designed to catch major vision problems. Children can pass a vision screening at school and still have vision problems that may affect their learning and school performance. A comprehensive exam performed by Dr. Oevermann can detect vision problems that a school screening may miss. Additionally, the comprehensive exam would include an overall evaluation of your child’s eye health, which is not a part of the school screening.

Are contact lenses a good choice for kids? When is my child old enough to wear them?

Physically, a child’s eye can handle contact lenses at a very young age. The important question to ask is whether or not your child is mature enough to insert, remove and take care of the contact lenses. A good indicator of maturity may be how they handle other responsibilities at home. If they handle things well and are responsible around the home, they may be a good candidate for contact lenses. However, if they need frequent reminders to perform everyday chores, they may not yet be ready to handle the responsibility of wearing contact lenses.

An up-to-date pair of glasses are still required if your child chooses to wear contact lenses. Contact lenses should be removed at least an hour before bed to allow the eyes to “breathe.” Additionally, there may be times when your child doesn’t want to wear contacts.

Ultimately, the decision to wear contacts should be your child’s choice and not yours. If you wear contact lenses yourself and love them, this does not mean it is the right choice for your child. Some children like wearing glasses and have no desire to wear contact lenses. It is usually just a matter of timing. We often see children that do not want to wear contact lenses and then a year or two later, they do. There’s always time to make the decision to wear contact lenses.

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